Privacy Policy

Summary (Plain-Language Overview)

This summary is provided for convenience only. Please review the full Privacy Policy for complete details.

We collect only the information needed to provide services, process orders, and improve our operations.
We do not sell your personal information.
We share information only with trusted partners who help us operate our business (such as payment processors, suppliers, subcontractors, shipping providers, and service professionals).
We use appropriate security measures, but no method of online transmission is 100% secure.
You may contact us at any time to ask about your personal data.
We do not knowingly collect information from children under 13.

TRS Performance (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our website, [www.trs-performance.com], interact with us online, or purchase products or services.

By using our Site, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Personal Information You Provide

We collect personal information that you voluntarily provide when you:

Fill out a contact form
Sign up for a newsletter
Request information
Create an account
Make a purchase
Communicate with us via email, phone, or messaging apps

This may include:

Name
Email address
Phone number
Shipping or billing address
Order information
Payment-related details (processed securely—see Section 4)
Any information you choose to share

Information Collected Automatically

When you visit our Site, we may automatically collect information such as:

IP address
Browser type
Device information
Pages viewed
Time spent on the Site
Referring URLs
Interaction patterns

Our Wix-hosted website may use built-in analytics tools. Social media platforms may also collect limited engagement data based on your interactions with our accounts.

2. How We Use Your Information

We may use your information to:

Operate and improve our Site and services
Process and fulfill orders
Coordinate installation or subcontractor services
Provide customer support
Send marketing emails (only if you opt in)
Analyze website performance
Prevent fraud and maintain security
Comply with legal and tax obligations

CAN-SPAM Act Compliance

All marketing emails include an unsubscribe link.

We honor opt-out requests within 10 business days.

3. How We Share Your Information

We do not sell personal information.

We may share your information with trusted service providers who support our business, such as:

Payment processors
Website hosting providers (e.g., Wix)
Website designers or maintenance professionals
Accounting, bookkeeping, or CPA services
Customer communication platforms
Shipping carriers and logistics providers
Manufacturers and parts suppliers
Subcontractors assisting with installations or custom builds

These providers may only access information needed to perform services on our behalf.

We may also disclose information when required by law or in connection with a business transfer (such as a merger or asset sale).

4. Payment Information

Payments are processed securely through PCI-compliant third-party processors. We do not store full credit card numbers on our servers.

5. Order Fulfillment, Suppliers & Subcontractors

To complete your order or perform installation/custom services, we may share necessary details—such as your name, contact information, shipping address, and order specifics—with:

Manufacturers
Parts suppliers
Shipping carriers
Subcontractors assisting with installation or build-related tasks

These third parties receive only the information needed to complete their work.

6. Communication Channels (Phone, Text, Facebook Messenger, Instagram Messenger, etc.)

Many customers contact us by phone, text, Facebook and/or Instagram (operated by Meta Platforms, Inc.), TikTok, or other various communication channels.

Third parties operate these platforms, and we do not control how they collect or use your information.

For sensitive inquiries, we encourage customers to contact us via:

trs_performance@outlook.com or our official website contact form.

7. Cookies, Analytics & Tracking Technologies

Current Tracking

We use standard cookies and analytics features provided by Wix and limited tracking by social media platforms.

Possible Future Tracking

We may use additional tools in the future, such as:

Google Analytics
Meta Pixel
TikTok Pixel
Advertising or remarketing tools

These technologies may collect information such as IP address, device ID, and browsing behavior.

Your Choices

You can turn off cookies through your browser settings or adjust ad preferences via platform-specific tools (Google Ads, Facebook Ad Preferences, etc.).

You may also choose to browse the internet using a private, anonymous, or incognito mode, which can limit the storage of cookies or certain types of tracking technologies on your device.

8. Use of AI Tools

We may use artificial intelligence (AI) tools to support general business operations such as content creation, marketing planning, copywriting, and strategy development.

We do not provide AI tools with personal information that directly identifies customers (such as names, contact information, addresses, payment details, or specific order histories).

Any information used with AI tools is limited to non-identifying, generalized, or aggregated business information (for example, overall customer interests or anonymized patterns).

Some third-party platforms we use, such as Wix, social media platforms, communication tools, or marketing systems, may use AI technologies as part of their normal operations, in accordance with their own privacy policies.

AI tools do not make automated decisions about our customers or their orders.

9. Security Practices

We use reasonable administrative, technical, and physical measures to help protect your information, including:

Secure server environments
Encrypted transmission of sensitive data
Limited access to personal information
Password protection and authentication controls

While we follow industry best practices, no method of online transmission or storage is completely secure.

10. Texas Identity Theft Enforcement & Protection Act Compliance

In the event of a data breach involving sensitive personal information, we will:

Notify affected Texas residents as required by law
Work with law enforcement if necessary
Investigate and secure affected systems
Notify the Texas Attorney General when legally required

Notifications will be made as quickly as reasonably practicable.

11. Texas Data Privacy and Security Act (TDPSA) Disclosures

Consumer Rights (Texas Residents)

You may have the right to:

Access your personal data
Request corrections
Request deletion
Request details on how your data is shared

Submit requests to: trs_performance@outlook.com

Verification of Requests

We may request additional information to verify your identity before responding to certain privacy-related requests, when appropriate or necessary for security purposes.

Sale or Sharing of Data

We do not sell personal data.

Any sharing is limited to the operational needs described in this Policy.

Data Minimization

We collect only the information reasonably necessary to operate our business.

12. International Customers

At this time, TRS Performance serves customers within the United States only.

If we expand to international customers in the future, this Policy will be updated accordingly.

13. Data Retention

We retain personal data only as long as necessary to:

Process orders
Provide services
Maintain accurate business and tax records
Meet legal obligations and fraud-prevention requirements

When data is no longer needed, it is securely deleted or anonymized.

14. Your Responsibilities

You are responsible for:

Providing accurate information
Maintaining the confidentiality of your account credentials
Notifying us of any unauthorized access to your information

15. Third-Party Links

Our Site may include links to external websites.

We are not responsible for the privacy practices or content of those sites.

16. Children’s Privacy

Our Site is not intended for children under age 13.

We do not knowingly collect personal information from children.

17. Changes to This Privacy Policy

We may update this Privacy Policy at any time.

The updated version will be posted here with a new effective date.

Your continued use of the Site after updates indicates acceptance of the revised policy.

18. Contact Us

If you have questions about this Privacy Policy or your data rights, contact us at:

TRS Performance
Email: trs_performance@outlook.com